Effective Date: 25 March 2026
These Terms of Service ("Terms") constitute a legally binding agreement between Lingoodle ("we", "us", "our", "the Company") and the enterprise client ("you", "your", "the Client") that purchases or uses our services. By purchasing an Enterprise Package or accessing any Lingoodle service, you agree to be bound by these Terms in full.
Lingoodle is an Irish business-to-business ("B2B") education technology company. Our services are sold exclusively to corporate and institutional clients, not to individual consumers.
1. Service Description
Lingoodle provides the Neuro-Sprint, a 14-week, high-intensity Mandarin Chinese immersion programme designed for children. Each Neuro-Sprint consists of 70 one-on-one sessions with qualified Mandarin specialists, delivered at 30 minutes per session, five days per week, totalling 35 hours of instruction per seat.
The programme is structured across six curriculum blocks and employs eight proprietary neuroscience-backed protocols. Sessions are delivered entirely online via approved platforms.
Enterprise Packages are priced at EUR 50,000 per package of 10 seats. Each seat entitles one child nominated by the Client to complete the full 14-week Neuro-Sprint programme. Seat allocations are non-transferable between Enterprise Packages unless otherwise agreed in writing.
2. Enterprise Packages and Purchasing
Our services are available exclusively as B2B Enterprise Packages. Purchases are made by companies, organisations, or institutions on behalf of their employees, executives, or designated beneficiaries. Lingoodle does not sell directly to individual consumers.
By placing an order, the Client confirms that it is a duly incorporated entity or legally recognised organisation with the authority to enter into this agreement. The Client is responsible for nominating eligible participants and ensuring that each nominated child meets the age requirements set out in Section 9.
All pricing, invoicing, and payment terms will be set out in the applicable order form or statement of work executed between Lingoodle and the Client.
3. Payment and Refund Policy
All payments are due in accordance with the payment schedule specified in the applicable order form. Unless otherwise agreed in writing, payment is required in full prior to the commencement of the programme.
All payments are non-refundable. Once a payment has been made, the Client is not entitled to a refund for any reason, including but not limited to early withdrawal, non-attendance, or dissatisfaction with the programme.
The sole exception to this policy is as follows: if Lingoodle is unable to deliver the purchased programme due to circumstances within its control, Lingoodle will issue a full refund of the fees paid for the undelivered portion of the programme. This refund will be processed within 30 business days of written confirmation that delivery cannot be completed.
No partial refunds, credits, or deferrals will be issued for unused seats, missed sessions, or early termination initiated by the Client.
4. Intellectual Property
All course materials, curriculum content, lesson plans, proprietary methodologies, software, branding, trademarks, and any other intellectual property used in or created for the Neuro-Sprint programme are and shall remain the exclusive property of Lingoodle.
The Client and its nominated participants are granted a limited, non-exclusive, non-transferable, revocable licence to access and use course materials solely for the purpose of participating in the programme during the applicable programme term. This licence does not extend to reproduction, distribution, modification, reverse engineering, or commercial exploitation of any materials.
Any feedback, suggestions, or ideas provided by the Client or participants regarding the programme may be used by Lingoodle without restriction or obligation of compensation.
5. Acceptable Use
The Client agrees to use the Lingoodle platform and services in a manner that is lawful, respectful, and consistent with the intended educational purpose. The following activities are strictly prohibited:
- Recording, copying, or distributing any session content, course materials, or proprietary information without prior written consent from Lingoodle.
- Attempting to access systems, accounts, or data not intended for the Client or its nominated participants.
- Engaging in conduct that is harassing, abusive, threatening, or disruptive toward Lingoodle staff, instructors, or other participants.
- Using the platform to transmit malicious software, spam, or any content that violates applicable law.
- Sharing login credentials or access with unauthorised third parties.
- Sublicensing, reselling, or redistributing Enterprise Package seats without written authorisation.
Lingoodle reserves the right to suspend or terminate access for any Client or participant found to be in breach of this acceptable use policy, without refund.
6. Age Requirements and Parental Consent
The Lingoodle Neuro-Sprint programme is designed for children aged 5 to 16. The Client must ensure that every nominated participant falls within this age range at the time of programme enrolment.
Because our programme serves children, the Client is responsible for obtaining and maintaining verifiable parental or legal guardian consent for each child enrolled. This consent must be obtained before the child begins any sessions and must cover the child's participation in the programme and the collection of necessary personal data as described in our Privacy Policy. Sessions are not recorded; a parent, guardian, or other responsible adult must be able to see and hear the child for the full duration of every session.
Lingoodle reserves the right to request proof of parental or guardian consent at any time. Failure to provide such proof may result in the suspension of a participant's access until consent is confirmed.
7. Limitation of Liability
To the fullest extent permitted by law, Lingoodle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of, or inability to use, our services. This includes, without limitation, damages for loss of profits, goodwill, data, or other intangible losses.
Lingoodle's total aggregate liability under these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees actually paid by the Client to Lingoodle under the applicable order form in the 12 months preceding the event giving rise to the claim.
Lingoodle does not guarantee specific educational outcomes, language proficiency levels, or cognitive development results. The programme is provided on an "as is" and "as available" basis. While we strive to deliver a high-quality educational experience, results may vary depending on individual participant engagement, attendance, and other factors beyond our control.
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
8. Termination
Either party may terminate this agreement by providing 30 days' written notice to the other party. However, termination by the Client does not entitle the Client to a refund of any fees already paid, as set out in Section 3.
Lingoodle may terminate or suspend access to its services immediately, without prior notice, if the Client or any nominated participant breaches these Terms, engages in conduct that Lingoodle reasonably considers harmful to its business, reputation, or other users, or fails to make payment when due.
Upon termination, the Client's licence to use all course materials and intellectual property will cease immediately. Sections of these Terms that by their nature should survive termination, including Sections 3, 4, 7, 10, and 11, shall continue in full force and effect.
9. Data Protection
Lingoodle is committed to protecting the privacy of all users, particularly the children who participate in our programmes. All personal data is processed in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 (Ireland), and, where applicable, the Children's Online Privacy Protection Act (COPPA).
Full details of our data processing practices, data subject rights, and sub-processor arrangements are set out in our Privacy Policy, which forms part of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of laws provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of Ireland, and the parties hereby consent to the personal jurisdiction and venue of such courts.
11. Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the services provided hereunder, the parties agree to first attempt to resolve the matter through good-faith negotiation. The aggrieved party shall provide written notice of the dispute to the other party, and both parties shall use reasonable efforts to resolve the matter within 30 days of such notice.
If the dispute cannot be resolved through negotiation within the 30-day period, either party may submit the dispute to mediation administered by an independent mediator mutually agreed upon by the parties, with the mediation to take place in Dublin, Ireland.
If mediation fails to resolve the dispute within 60 days of the initial dispute notice, either party may pursue resolution through the courts of Ireland as specified in Section 10.
Notwithstanding the foregoing, either party may seek interim or injunctive relief from a court of competent jurisdiction at any time to prevent irreparable harm.
12. Modifications to Terms
Lingoodle reserves the right to modify, update, or replace these Terms at any time. When we make material changes, we will notify the Client by email to the address associated with the applicable Enterprise Package at least 30 days before the changes take effect.
Continued use of our services following any such modifications constitutes acceptance of the revised Terms. If the Client does not agree to the updated Terms, the Client must discontinue use of the services before the effective date of the changes. No modification of these Terms by the Client shall be effective unless agreed to in writing by an authorised representative of Lingoodle.
13. General Provisions
Entire Agreement. These Terms, together with any applicable order forms, statements of work, and the Privacy Policy, constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings, agreements, or representations.
Severability. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Waiver. The failure of Lingoodle to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment. The Client may not assign or transfer these Terms, or any rights or obligations hereunder, without the prior written consent of Lingoodle. Lingoodle may assign these Terms freely in connection with a merger, acquisition, or sale of assets.
Force Majeure. Lingoodle shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of government, internet service disruptions, or other force majeure events.
14. Contact Information
For any questions, concerns, or notices relating to these Terms, please contact us at:
Lingoodle
Email: hello@lingoodle.com
All formal notices under these Terms must be provided in writing and sent to the email address above, or to such other address as Lingoodle may designate in writing from time to time.